PocketPrayers policy

Data deletion policy

Approved January 14, 2025

1. Purpose

This policy ensures the safe and secure deletion of user-provided data in line with privacy best practices. PocketPrayers is committed to protecting user information and minimising risks associated with data retention.

2. Scope

This policy applies to employees, contractors, and third-party service providers who may have access to user emails voluntarily submitted to PocketPrayers.

3. Data collection

PocketPrayers does not actively collect user data beyond email addresses voluntarily provided for communication, such as feedback, support, or updates.

4. Data retention period

User-provided email addresses are retained only as long as necessary to fulfil the purpose for which they were collected, including responding to enquiries or sending updates.

• Emails are retained for a maximum of 20 years from the last interaction with the user.
• Users may request deletion of their email address at any time.

5. Data deletion procedures

When an email address reaches the end of its retention period, or a user requests deletion, all user emails are permanently deleted from our email systems and any backups within 15 days. We send a confirmation email once the deletion is complete.

6. Documentation

While PocketPrayers minimises data collection, deletions are documented. The record includes the deleted email address, the deletion date, and the individual responsible.

7. Review and monitoring

This policy is reviewed annually, or as needed, to support compliance with applicable laws and regulations. Compliance is monitored through regular audits.

8. Training

All employees receive training on this policy and the importance of safe data handling upon hiring and at least annually thereafter.

9. Non-compliance

Failure to comply with this policy may result in disciplinary action, including termination of employment or contract.

10. Policy review

This policy is reviewed every five years, or as needed to accommodate changes in technology or applicable law.

Request deletion

To request deletion of a voluntarily provided email address, contact Denver Saldanha at sdenver831@gmail.com.